At PrecisionFlex.com, customer satisfaction is very important to us! We work hard to make your shopping experience easy and enjoyable. If for any reason you are not completely satisfied withy your purchase from PrecisionFlex.com, simply return it within 30 days and the product cost will be refunded in full. PrecisionFlex.com credit on your charge account for all products returned new, in the same box and all supporting documentation enclosed. Your refund will be credited back to the same credit card used to make the original purchase, less the shipping cost. Please allow one to two billing cycles from the day you return the merchandise for your account to be credited.
If warranty service is necessary, the original purchaser must package the product securely with a description of the defect, proof of purchase to the following address:
PrecisionFlex®To begin the return process, contact our customer service department at 1-866-959-FLEX (3539) and speak with one of our to assist you in processing your request. At PrecisionFlex.com your satisfaction is our number one concern!